Welcome to the customer service of The Bootcamp Club!
Hoogstraat 105A Unit 6
5615 PB, Eindhoven
Yes! returns are free of charge! With every shipment, in addition to the receipt, you will also receive all necessary documents needed for a return shipment. You can use the return sticker and the return certificate to send the items back. If you’d like to know more about the Return Policy head to the Returns tab at the bottom of the page.
You have 14 days to think about your purchase after receiving it, and you may therefore return your items within 14 days whether it doesn’t suit you or it’s not what you expected – just send it back. You have to notify us in advance that you want to return an item. With a prior notification of the return you have another 14 days to actually return the products. This means that if, for example, you let us know of the purchase on the 14th day of your cool-off period, you still have another 14 days to return the item. If you have further questions about the cool-off period, please contact our customer service.
Items that are immediately available are usually delivered within 2 – 4 business days. The delivery time might be longer during busier periods such as Christmas, Hannukah etc. You are able to see the approximate delivery time during the ordering process.